Welcome to the our website, Zoe Tivey t/as Peachy Pets & Pads, a sole trader registered in England and Wales.

References to “we”, “us” and similar terms means Peachy Pets & Pads. “Our” should be construed accordingly. The term “you” refers to the user or viewer of the website. The terms “this website” and “our website” and similar terms means www.peachypetsandpads.co.uk

By using this website (which includes browsing a page or pages on it and in particular making purchases or sending other communications via the website) you are agreeing to comply with and be bound by:

i) this privacy policy, and in particular for your information to be used in the ways set out below; and

ii) our terms and conditions of use.

It is important therefore that you read our terms and conditions and this privacy policy carefully as use of this website is subject to them. If you do not understand or do not agree to be bound by the whole of the terms and conditions and the privacy and cookies policy then you must not proceed to use the website or must not continue to use it.

This policy sets out how we use and protect any information that you give to us when you use our website and purchase goods and services from us. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is (and any amendments to it are) effective from the date of publication.

How to contact us

You can find our contact details on our website: www.peachypetsandpads.com/contact. Any request, notification, communication or notice under these terms and conditions may be made by us via any email address of zoe@peachypetsandpads.co.uk as well as by other means such as post. However the use of such an email address should not be relied upon as evidence that the communication has been sent by us.

Information which we may collect from you

We may collect a variety of information from you in a number of different ways, including:

i) your name, address, telephone number and payment details for goods and services purchased;

ii) your email address for goods and services purchased or for subscribing to a newsletter or other electronic service;

iii) information about your business, such as type of business;

iv) Information about what you have done on our website, and 

v) information on the products and services which you purchase from us.

How we use the information which you provide to us

We collect information from you primarily in order to provide goods and services to you and to improve the goods and services we provide more generally, including the content and facilities available on our website.

If you specifically register for our newsletter, sign up to receive a free resource from us or otherwise provide your email address to us then we will send you our newsletters free of charge, which we aim to ensure will provide value to you. If you do not wish to receive such communications or wish to stop receiving such communications from us then please simply follow the instructions in the communication to ‘unsubscribe’. If there are no specific instructions then simply respond to the communication with the subject heading “OPT OUT”.

Such email addresses provided to us are stored on our behalf by Mailchimp, part of The Rocket Science Group LLC. Their Privacy Policy can be found HERE.

We may also use your information periodically to provide product updates and information in relation to events or services, via the email address provided, which we think may be of interest to you. If you do not wish to receive such communications or wish to stop receiving such communications then please email us via the website with the subject heading “OPT OUT”.

We may also use your information for administration purposes, to publish anonymised statistical data about our users and to deal with or consider any communication received from you.

Links to other websites

Our website may contain links to other websites. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling information gathered about you

We will not share or disclose your personal information to third parties unless:

i) we have your implied or express permission;

ii) are required or permitted to do so by law; or

iii) such disclosure is in our opinion appropriate in connection with legal proceedings (anticipated or otherwise).

We may also share your information with staff, business partners, volunteers, agents and contractors in connection with the operation of the website and the delivery of goods and services to you only and in accordance with this policy.

If the domain and intellectual property of our website and / or business is or is likely to be sold or transferred then your information may be shared with advisers and any purchaser or transferee.

Accessing and updating the information we hold about you

If you wish to know what ‘personal data’ we hold about you then please contact us via the website and we will take reasonable steps to provide you with this.

We want to make sure that any information which we do hold about you is accurate and up to date. If you believe that any information we are holding on you is incorrect or incomplete, please contact us via the website and we will endeavour to promptly correct any information found to be incorrect.

Changes to this policy

We reserve the right to change this Privacy Policy and Data Protection Statement at any time by posting revisions on our Site.